What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you link, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, the transaction reference and wallet number involved are logged against
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your account record. We also collect device identifiers, browser type, and session data to keep your login secure and to detect unusual activity. If you contact our support team, the conversation is stored so we can follow up accurately. We do not sell your personal data
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to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to complete your transaction. Where we use third-party analytics, data is aggregated and does not identify you individually. Your data is processed only for account
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management, transaction processing, fraud prevention, and service improvement. Availability of our service — and therefore the scope of data processing — depends on your local law and the eligible regions in which we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.